Frequently Asked Questions
Find answers to our guests’ most frequently asked questions.
Your Stay
Everything you need to know before and during your visit.
What are the check-in and check-out times?
Check-in is from 3 PM and check-out must be completed by 11 AM. Please contact our team if you need assistance arranging a different time.
Can I request an early check-in?
Early check-in is subject to availability. Our team will do their best to prepare your room sooner.
Is breakfast available at the hotel?
Information regarding breakfast and service hours is available from our reception team during your stay.
Reservations and Practical Information
Useful information to help you prepare for your visit.
What is your cancellation policy?
Cancellation conditions depend on the rate chosen. Your booking confirmation contains the terms applicable to your reservation.
Do you offer accessible rooms?
Please contact our team before booking so we can recommend the most suitable room and amenities for your needs.
How can I contact the hotel?
Our team will be happy to answer your questions. Please see the Contact page for our current contact details.
