Welcome to Hôtel d'Orléans Le Martroi, operated by Hôtel d'Orléans Le Martroi (“we”, “us” or “our”).
This Privacy Policy describes how your personal information is collected, used and shared when you visit Hôtel d'Orléans Le Martroi or make a purchase on it (the “Site”).
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will process it. If you do not accept our policies and practices, you may choose not to use our Site. By accessing or using this Site, you accept this Privacy Policy.
Note: To learn more about the cookies we use on this website, please see our Cookie Policy.
1. Information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device.
In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.
We refer to this automatically collected information as “Device Information”.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.
2. How we use your Personal Information
We generally use the Order Information we collect to fulfil any orders placed through the Site (including processing your payment information, arranging delivery, and providing invoices and/or order confirmations).
In addition, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- When this aligns with the preferences you have shared with us, provide you with information or advertising relating to our products or services
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
3. Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. International transfers
The personal information we collect, or that is collected on our behalf, may be transferred to and stored at a destination outside your country of residence, including in jurisdictions that may not have data protection laws equivalent to those in your home jurisdiction.
We take appropriate steps to ensure that recipients of your personal information are subject to confidentiality obligations, and we implement measures such as standard contractual clauses. A copy of these clauses can be obtained by contacting our Help Centre.
5. Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact details below.
In addition, if you are a European resident, we note that we process your information in order to fulfil contracts we might have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.
6. Data retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
7. Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.
By using our Site, you accept this Privacy Policy. If you do not accept this Privacy Policy, you must not use our Site. Your continued use of the Site after changes to this Privacy Policy are published will be deemed your acceptance of those changes.
